How To Fix CRM_MKTPL_TMPL032 - All assigned transaction templates have been removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 032

• Message text: All assigned transaction templates have been removed

What causes this issue?

The communication medium has been changed.

System Response

All assigned transaction templates have been removed since they are not
valid for the new communication medium any longer.

How to fix this error?

If the new communication medium also needs a transaction templates,
assign the according transaction templates.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL032 - All assigned transaction templates have been removed ?

  The SAP error message CRM_MKTPL_TMPL032 indicates that all assigned transaction templates have been removed from a marketing plan or campaign. This typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing planning and execution.
  Cause:
  
  Deletion of Templates: The most common cause is that the transaction templates that were previously assigned to the marketing plan or campaign have been deleted or are no longer available in the system.
  Authorization Issues: There may be authorization issues preventing the user from accessing the templates.
  Data Consistency Issues: There could be inconsistencies in the data, such as missing links between the marketing plan and the templates.
  System Configuration Changes: Changes in system configuration or updates may have affected the availability of the templates.
  
  Solution:
  
  
  Reassign Templates: Check if the transaction templates are still available in the system. If they are, reassign them to the marketing plan or campaign.
  
  Navigate to the marketing plan or campaign in the CRM system.
  Go to the section where transaction templates are assigned and add the necessary templates back.
  
  
  
  Check for Deletions: If the templates have been deleted, you may need to recreate them or restore them from a backup if available.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to view and assign transaction templates. This may involve checking user roles and permissions in the SAP system.
  
  
  Data Consistency Check: Run consistency checks or reports to identify any data issues that may be causing the problem. This may involve checking for orphaned records or broken links.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP CRM you are using.
  
  
  Related Information:
  
  Transaction Templates: These are predefined templates that help streamline the creation of marketing activities and campaigns.
  Marketing Planning: In SAP CRM, marketing planning involves creating and managing marketing campaigns, which often rely on transaction templates for execution.
  Error Handling: Familiarize yourself with general error handling procedures in SAP CRM, as similar issues may arise in different contexts.
  
  By following these steps, you should be able to resolve the error and restore functionality to your marketing planning activities in SAP CRM.