How To Fix CRM_MKTPL_EAI124 - Planning Profile Group cannot be empty when there is planning data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 124

  • Message text: Planning Profile Group cannot be empty when there is planning data

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI124 - Planning Profile Group cannot be empty when there is planning data ?

    The SAP error message CRM_MKTPL_EAI124 indicates that the Planning Profile Group cannot be empty when there is planning data present. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing planning or similar functionalities.

    Cause:

    The error is triggered when the system expects a Planning Profile Group to be defined, but it is either missing or not properly assigned in the relevant configuration or transaction. This can happen due to:

    1. Missing Configuration: The Planning Profile Group has not been set up in the system.
    2. Incorrect Data Entry: The user may have left the Planning Profile Group field blank while entering planning data.
    3. Data Inconsistency: There may be inconsistencies in the data that lead to the Planning Profile Group not being recognized.
    4. Authorization Issues: Sometimes, users may not have the necessary authorizations to view or assign the Planning Profile Group.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Ensure that the Planning Profile Group is properly configured in the system. You can do this by navigating to the relevant customizing settings in SAP.
      • Use transaction code SPRO to access the configuration settings and verify that the Planning Profile Groups are defined.
    2. Enter Planning Profile Group:

      • When entering planning data, make sure to fill in the Planning Profile Group field. If it is not visible, check if the field is part of the screen layout or if it needs to be added.
    3. Review Data Entries:

      • Go through the planning data entries to ensure that all required fields, including the Planning Profile Group, are filled out correctly.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to access and modify the Planning Profile Group. If not, contact your system administrator to adjust the authorizations.
    5. Consult Documentation:

      • Review SAP documentation or help files related to marketing planning to ensure that you are following the correct procedures.
    6. Debugging:

      • If the issue persists, consider debugging the transaction to identify where the error is being triggered. This may require assistance from a technical consultant.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing activities and CRMD_ORDERADM_H for accessing order management.
    • SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error and ensure that the Planning Profile Group is correctly assigned in your planning data.

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