How To Fix CRM_MKTPL_EAI123 - Duplicate planning data for &1, period &2 and key figure &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 123

• Message text: Duplicate planning data for &1, period &2 and key figure &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI123 - Duplicate planning data for &1, period &2 and key figure &3 ?

  The SAP error message CRM_MKTPL_EAI123 indicates that there is duplicate planning data for a specific key figure in a marketing planning scenario. This error typically arises when the system detects that there are multiple entries for the same planning data, which can lead to inconsistencies in reporting and analysis.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple entries for the same key figure, period, and planning object in the marketing planning data.
  Data Upload Issues: If data is being uploaded from an external source (like a file or another system), it may contain duplicates.
  Incorrect Data Entry: Manual data entry errors can also lead to duplicates being created unintentionally.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRM_MKTPL or similar) and identify the duplicate entries based on the key figure, period, and planning object.
  Delete or Correct Duplicates: Once identified, you can either delete the duplicate entries or correct them as necessary. Ensure that you have the appropriate authorizations to make these changes.
  Data Validation: Implement validation checks during data entry or data upload processes to prevent duplicates from being created in the first place.
  Review Data Upload Processes: If the duplicates are coming from an external data upload, review the data extraction and transformation processes to ensure that they are correctly filtering out duplicates before they are loaded into SAP.
  Consult Documentation: Check SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in marketing planning.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI123 for any known issues or fixes provided by SAP.
  Data Model: Understand the data model for marketing planning in SAP CRM to better grasp how data is structured and where duplicates might arise.
  User Roles: Ensure that users involved in data entry or uploads have the necessary training to minimize errors that could lead to duplicates.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI123 error and prevent it from occurring in the future.