How To Fix CRM_MKTPL_EAI121 - Enter only one system status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 121

• Message text: Enter only one system status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI121 - Enter only one system status ?

  The SAP error message CRM_MKTPL_EAI121 typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to enter or update a marketing plan or related object with multiple system statuses, which is not allowed. The error indicates that only one system status can be entered at a time.
  Cause:
  The primary cause of this error is that the system is designed to accept only a single system status for certain operations. If a user tries to assign multiple statuses simultaneously, the system will trigger this error message.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Current Status: Review the current system status of the marketing plan or object you are trying to update. Ensure that you are aware of what status is currently assigned.
  
  
  Select One Status: When entering or updating the system status, ensure that you only select one status. If you need to change the status, first remove the existing status before adding a new one.
  
  
  Review Input Fields: If you are using a custom program or transaction, check the input fields to ensure that only one status is being passed to the system.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or function you are using to understand the expected input and constraints.
  
  
  User Training: If this error is occurring frequently, consider providing training to users on how to properly manage system statuses within the CRM module.
  
  
  Debugging: If you are a developer or have access to technical support, you may want to debug the transaction to see how the statuses are being processed and ensure that the logic adheres to the requirement of a single status.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing plans and their statuses, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI121 error and successfully manage system statuses in your SAP CRM environment.