How To Fix CRM_MKTPL_EAI120 - Enter either system status or user status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 120

• Message text: Enter either system status or user status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI120 - Enter either system status or user status ?

  The SAP error message CRM_MKTPL_EAI120 indicates that when trying to create or update a marketing plan, the system requires either a system status or a user status to be specified. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing planning.
  
  Cause:
  The error arises because the system expects at least one of the statuses (system status or user status) to be defined for the marketing plan. If neither is provided, the system cannot proceed with the operation, leading to this error message.
  
  Solution:
  To resolve this error, you need to ensure that either a system status or a user status is assigned to the marketing plan you are trying to create or update. Here are the steps you can take:
  
  
  Check the Marketing Plan: 
  
  Open the marketing plan in question and navigate to the status section.
  Ensure that either a system status (which is predefined in the system)