How To Fix CRM_MKTPL_EAI122 - Enter only one user status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 122

• Message text: Enter only one user status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI122 - Enter only one user status ?

  The SAP error message CRM_MKTPL_EAI122 indicates that the system expects only one user status to be entered, but multiple statuses have been provided. This error typically occurs in the context of CRM (Customer Relationship Management) when dealing with marketing plans or similar objects that have user statuses associated with them.
  Cause:
  
  Multiple User Statuses: The primary cause of this error is that the user is trying to assign more than one user status to a marketing plan or object where only a single status is allowed.
  Configuration Issues: There may be a configuration issue in the system that allows for multiple statuses to be selected when it should not.
  
  Solution:
  
  Check User Status Assignment: Review the user status assignment in the transaction or screen where the error occurred. Ensure that only one user status is selected.
  Modify Input: If you are entering user statuses manually, ensure that you are only entering one status. If you are using a selection screen or dropdown, make sure to select only one option.
  Review Custom Code: If there is any custom code or enhancements that might be affecting the user status assignment, review that code to ensure it adheres to the requirement of a single user status.
  Consult Documentation: Check the SAP documentation or help files related to user statuses in CRM to understand the expected behavior and constraints.
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system is set up correctly and that there are no conflicting settings.
  
  Related Information:
  
  User Status Management: In SAP CRM, user statuses are used to control the processing of business objects. Each object can have a defined set of statuses that dictate what actions can be performed.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or fixes.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that only one user status is assigned as required.