How To Fix CRM_MKTPL247 - Pricing referencing product &1 not unique; use input help for selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 247

• Message text: Pricing referencing product &1 not unique; use input help for selection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL247 - Pricing referencing product &1 not unique; use input help for selection ?

  The SAP error message CRM_MKTPL247 indicates that there is an issue with the pricing referencing a product in the context of SAP CRM (Customer Relationship Management). Specifically, the error states that the product reference is not unique, which means that there are multiple entries for the product in the pricing context, and the system cannot determine which one to use.
  Cause:
  
  
  Non-Unique Product Entries: The primary cause of this error is that there are multiple pricing records for the same product in the system. This can happen if:
  
  The product has been defined multiple times in the pricing conditions.
  There are different pricing conditions or records that apply to the same product.
  There are issues with the configuration of the pricing procedure.
  
  
  
  Data Inconsistency: There may be inconsistencies in the master data or pricing data that lead to multiple entries being recognized for the same product.
  
  
  Solution:
  
  
  Use Input Help: The error message suggests using input help (F4 help) to select the appropriate product. This can help you choose the correct entry from the list of non-unique products.
  
  
  Check Pricing Conditions:
  
  Go to the pricing conditions in the SAP system and check for multiple entries for the same product.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review the pricing conditions for the product in question.
  
  
  
  Review Product Master Data:
  
  Check the product master data to ensure that there are no duplicate entries or inconsistencies.
  Use transaction codes like MM03 (Display Material) to view the product details.
  
  
  
  Adjust Pricing Procedure:
  
  If necessary, adjust the pricing procedure to ensure that it can handle the product references correctly.
  Consult with your SAP configuration team to review the pricing procedure settings.
  
  
  
  Consult Documentation: Review SAP documentation or notes related to pricing and product management for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, MM03, and CRM_PRICING for managing pricing conditions and product data.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify pricing conditions and product data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.