How To Fix CRM_MKTPL246 - Product &1 cannot be assigned due to its status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 246

• Message text: Product &1 cannot be assigned due to its status

What causes this issue?

In the product master, the status of the product is one of the
following:
<ZK>Can be archived</>
<ZK>To archive</>
<ZK>Archived</>
<ZK>Deleted</>

System Response

The product is not assigned.

How to fix this error?

You can change the status of the product by choosing <LS>Master Data ->
Products</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL246 - Product &1 cannot be assigned due to its status ?

  The SAP error message CRM_MKTPL246 indicates that a product cannot be assigned to a marketing plan or campaign due to its current status. This typically occurs in the SAP Customer Relationship Management (CRM) module when the product is not in a valid status for marketing activities.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Product Status: The product may be in a status that does not allow it to be assigned to marketing plans. For example, it could be marked as "inactive," "deleted," or "not released."
  Product Type: The product type may not be compatible with the marketing plan or campaign.
  Configuration Issues: There may be configuration settings in the system that restrict certain products from being used in marketing activities.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Status:
  
  Go to the product master data in SAP and check the status of the product. Ensure that it is active and released for marketing use.
  If the product is inactive, you may need to change its status to active.
  
  
  
  Review Product Type:
  
  Ensure that the product type is appropriate for the marketing plan or campaign you are trying to assign it to. If necessary, consult with your product management team to confirm the correct product type.
  
  
  
  Update Product Data:
  
  If the product needs to be updated, make the necessary changes in the product master data and save the changes.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system related to marketing and product assignment. Ensure that there are no restrictions preventing the assignment of the product.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on product statuses and their implications for marketing activities.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access marketing documents or MM03 to view product master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary permissions to modify product statuses and access marketing functionalities.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.