How To Fix CRM_MKTPL245 - Product & was not added; enter the planning period

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 245

• Message text: Product & was not added; enter the planning period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL245 - Product & was not added; enter the planning period ?

  The SAP error message CRM_MKTPL245 indicates that a product was not added to a marketing plan because the planning period was not specified. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users are trying to add products to a marketing plan or campaign without defining the relevant planning period.
  Cause:
  
  Missing Planning Period: The primary cause of this error is that the planning period for the marketing plan has not been defined or is not valid.
  Incorrect Configuration: There may be issues with the configuration of the marketing plan or the product master data.
  User Input Error: The user may have overlooked entering the planning period when attempting to add the product.
  
  Solution:
  To resolve the error CRM_MKTPL245, you can take the following steps:
  
  
  Define the Planning Period:
  
  Navigate to the marketing plan where you are trying to add the product.
  Ensure that the planning period is defined. This can usually be done in the marketing plan settings or details section.
  If the planning period is not set, enter the appropriate start and end dates for the planning period.
  
  
  
  Check Product Master Data:
  
  Ensure that the product you are trying to add is correctly set up in the system and is active.
  Verify that the product is relevant for the marketing plan and that it meets any criteria set in the marketing plan configuration.
  
  
  
  Review Marketing Plan Configuration:
  
  Check the configuration settings for the marketing plan to ensure that all required fields, including the planning period, are correctly set up.
  If necessary, consult with your SAP administrator or a functional consultant to review the configuration.
  
  
  
  User Training:
  
  If the issue is due to user oversight, consider providing training or documentation to users on how to properly enter data into marketing plans.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP Help documentation or community forums for additional insights or similar issues encountered by other users.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing plans and campaigns.
  SAP Notes: Check for any SAP Notes related to CRM marketing planning that might address known issues or provide patches.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that the planning period is correctly defined and that all relevant data is in order, you should be able to resolve the error and successfully add the product to the marketing plan.