How To Fix CRM_MKTPL249 - Employee responsible &2 is not assigned to marketing organization &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 249

• Message text: Employee responsible &2 is not assigned to marketing organization &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL249 - Employee responsible &2 is not assigned to marketing organization &1 ?

  The SAP error message CRM_MKTPL249 indicates that an employee (represented by &2) is not assigned to the specified marketing organization (represented by &1). This error typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when you attempt to perform an action (such as creating or modifying a marketing plan or campaign) that requires the employee to be associated with the marketing organization. If the employee is not assigned to that organization, the system will prevent the action and display this error message.
  Solution:
  To resolve this error, you need to ensure that the employee is correctly assigned to the marketing organization. Here are the steps to do this:
  
  
  Check Employee Assignment:
  
  Go to the transaction code PPOME (or PPOSE) to view the organizational structure.
  Locate the employee in question and check their assignments.
  
  
  
  Assign Employee to Marketing Organization:
  
  If the employee is not assigned to the marketing organization, you can assign them using the following steps:
  
  Navigate to the relevant transaction for maintaining employee assignments (e.g., PA30 for infotype maintenance).
  Look for the infotype related to organizational assignments (typically Infotype 0001).
  Add the employee to the marketing organization by specifying the correct organizational unit.
  
  
  
  
  
  Check Authorization:
  
  Ensure that the employee has the necessary authorizations to work within the marketing organization. This may involve checking roles and profiles assigned to the employee.
  
  
  
  Verify Marketing Organization Settings:
  
  Ensure that the marketing organization is correctly set up in the system and that there are no configuration issues.
  
  
  
  Test the Changes:
  
  After making the necessary assignments, try to perform the action again that triggered the error to confirm that it has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PPOME or PPOSE: Organizational Management to view and manage the organizational structure.
  PA30: Maintain HR Master Data to manage employee assignments.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for CRM and Organizational Management for detailed guidance on managing employee assignments and marketing organizations.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  
  By ensuring that the employee is properly assigned to the marketing organization, you should be able to resolve the CRM_MKTPL249 error and proceed with your marketing activities.