How To Fix CRM_MKTLIST_PACKAGE067 - Use the value help to choose an existing segmentation model

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 067

• Message text: Use the value help to choose an existing segmentation model

What causes this issue?

You selected the step "&V1&" with the technical ID &V2& . Now you want
to create your target group in an existing profile set, but you have
either not specified a profile set description at all, or entered a
profile set description manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the value help provided for the profile set description field to
select an existing profile set (description).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE067 - Use the value help to choose an existing segmentation model ?

  The SAP error message CRM_MKTLIST_PACKAGE067 typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create or modify a marketing list but does not select a valid segmentation model. This error indicates that the system expects you to choose an existing segmentation model from the available options.
  Cause:
  
  No Segmentation Model Selected: The user has not selected a segmentation model when trying to create or modify a marketing list.
  Invalid Segmentation Model: The selected segmentation model may not exist or may not be valid for the operation being performed.
  Authorization Issues: The user may not have the necessary authorizations to access the segmentation models.
  
  Solution:
  
  
  Use Value Help: When prompted by the error message, use the value help (often represented by a button with a magnifying glass or a dropdown) to select an existing segmentation model. This will ensure that you are choosing a valid model that the system recognizes.
  
  
  Check Segmentation Models: If you are unsure which segmentation models are available, you can navigate to the relevant transaction or area in SAP where segmentation models are defined and check the list of available models.
  
  
  Create a New Segmentation Model: If no suitable segmentation model exists, you may need to create a new one. This can typically be done in the segmentation model management area of SAP CRM.
  
  
  Authorization Check: Ensure that you have the necessary permissions to access and use the segmentation models. If you suspect authorization issues, contact your system administrator to verify your access rights.
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP documentation or help resources for more detailed guidance on segmentation models and marketing lists.
  
  
  Related Information:
  
  Segmentation Models: These are used in CRM to define criteria for grouping customers or prospects based on various attributes. They are essential for targeted marketing efforts.
  Marketing Lists: These are collections of customers or prospects that can be used for marketing campaigns. They are often created based on segmentation models.
  SAP CRM Transactions: Familiarize yourself with relevant transactions in SAP CRM, such as those for managing segmentation models and marketing lists (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.