How To Fix CRM_MKTLIST_PACKAGE065 - Step "&1": Repetition is not allowed; step already processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 065

• Message text: Step "&1": Repetition is not allowed; step already processed

What causes this issue?

You want to repeat step "&V1&" with the technical ID &V2& but this step
has already been completed successfully.

System Response

The step "&V1&" cannot be repeated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE065 - Step "&1": Repetition is not allowed; step already processed ?

  The SAP error message "CRM_MKTLIST_PACKAGE065 Step '&1': Repetition is not allowed; step already processed" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns. This error indicates that a particular step in a process has been attempted more than once, which is not allowed.
  Cause:
  
  Duplicate Processing: The error usually arises when a process or step is attempted to be executed multiple times. This can happen if the system is trying to reprocess a marketing list or campaign that has already been executed.
  Workflow Issues: If there are issues in the workflow or if the process is not correctly configured, it may lead to the same step being triggered again.
  Data Integrity Issues: There may be inconsistencies or issues with the data that cause the system to think that a step has not been completed when it actually has.
  
  Solution:
  
  Check Process Status: Verify the status of the marketing list or campaign to ensure that the step has not already been processed. You can do this by checking the logs or the status in the CRM system.
  Avoid Re-execution: Ensure that the process is not being triggered multiple times inadvertently. Review any custom code or workflows that may be causing this.
  Clear Temporary Data: Sometimes, temporary data or locks can cause issues. Clearing any temporary data or restarting the transaction may help.
  Review Configuration: Check the configuration settings for the marketing list or campaign to ensure that they are set up correctly and that there are no conflicting settings.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Debugging: If you have access to the development environment, you may want to debug the process to identify where the repetition is occurring.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing lists and campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM marketing processes for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.