How To Fix CRM_MKTLIST_PACKAGE069 - Step "&1": You cannot use value &3 for the flag "New/Existing Set"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 069

• Message text: Step "&1": You cannot use value &3 for the flag "New/Existing Set"

What causes this issue?

The step "&V1&" with the technical ID &V2& has the value "&V3&" for the
field"New/Existing Profile Set".
This value is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the value for the field"New/Existing Profile Set" and call the
MAINTAIN-API again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE069 - Step "&1": You cannot use value &3 for the flag "New/Existing Set" ?

  The SAP error message CRM_MKTLIST_PACKAGE069 indicates that there is an issue with the value being used for the "New/Existing Set" flag in a marketing list context. This error typically arises when trying to create or modify a marketing list in SAP CRM (Customer Relationship Management).
  Cause:
  The error message suggests that the value being passed for the "New/Existing Set" flag is not valid. This could be due to several reasons:
  
  Invalid Value: The value for the flag might not be one of the expected values (e.g., it could be expecting a specific character or code that is not being provided).
  Configuration Issues: There may be configuration settings in the system that restrict the values that can be used for this flag.
  Data Integrity Issues: There might be issues with the data being processed, such as missing or incorrect entries in related tables.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Value: Verify the value being passed for the "New/Existing Set" flag. Ensure that it matches the expected values defined in the system. Typically, this could be a binary flag (e.g., 'X' for new and ' ' for existing).
  
  
  Review Configuration: Check the configuration settings related to marketing lists in SAP CRM. Ensure that the settings allow for the values you are trying to use.
  
  
  Debugging: If you have access to the development environment, you can debug the program to see what value is being passed and where it might be going wrong.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific version of SAP CRM you are using. This can provide insights into the expected values and configurations.
  
  
  Check for Notes and Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists in SAP CRM, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Search for SAP Notes related to marketing list errors or CRM_MKTLIST_PACKAGE069 specifically.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.