How To Fix CRM_MKTLIST_PACKAGE068 - Step "&1" marked but given profile set does not exist; use value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_PACKAGE - CRM Marketing: Messages External List Management

• Message number: 068

• Message text: Step "&1" marked but given profile set does not exist; use value help

What causes this issue?

You selected the step "&V1&" with the technical ID &V2& . Now you want
to create your target group in an existing profile set but the profile
set you entered does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the value help provided for the field "Profile Set Description" to
select an existing profile set (description).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_PACKAGE068 - Step "&1" marked but given profile set does not exist; use value help ?

  The SAP error message CRM_MKTLIST_PACKAGE068 typically indicates that there is an issue with the marketing list package in the SAP Customer Relationship Management (CRM) module. The specific message states that a step (indicated by &1) is marked, but the given profile set does not exist. This can occur during the execution of a marketing list or campaign process.
  Cause:
  
  Missing Profile Set: The most common cause of this error is that the profile set referenced in the marketing list configuration does not exist in the system. This could be due to a configuration error or a missing entry in the database.
  Incorrect Configuration: The marketing list or campaign may be incorrectly configured, leading to references to non-existent profiles or steps.
  Transport Issues: If the configuration was transported from another system, it’s possible that the profile set was not included in the transport request.
  
  Solution:
  
  
  Check Profile Set: Verify that the profile set referenced in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM.
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the marketing list or campaign settings.
  Look for the specific profile set in the configuration settings.
  
  
  
  Create or Adjust Profile Set: If the profile set does not exist, you may need to create it or adjust the existing configuration to point to a valid profile set.
  
  Use transaction code SPRO to access the configuration settings and create or modify the profile set as needed.
  
  
  
  Use Value Help: The error message suggests using value help. This means you can use the F4 help functionality in the relevant field to see available profile sets and select a valid one.
  
  
  Check Transport Requests: If the issue arose after a transport, check the transport requests to ensure that all necessary objects, including profile sets, were included.
  
  
  Consult Documentation: Review SAP documentation or notes related to marketing lists and profile sets for any additional guidance or known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others related to marketing and campaign management.
  SAP Notes: Search for SAP Notes related to CRM marketing lists and profile sets for any patches or updates that may address this issue.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.