How To Fix CRM_MKTLIST_MR604 - Marketing prospect ID is not present in the file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 604

• Message text: Marketing prospect ID is not present in the file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR604 - Marketing prospect ID is not present in the file ?

  The SAP error message CRM_MKTLIST_MR604 indicates that a marketing prospect ID is not present in the file being processed. This error typically occurs in the context of marketing activities within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaigns.
  Cause:
  
  Missing Data: The marketing prospect ID that the system is trying to reference does not exist in the input file or the database.
  File Format Issues: The file being uploaded may not be in the correct format or may be missing required fields.
  Data Transfer Issues: There may have been an issue during the data transfer process, leading to incomplete or corrupted data.
  Incorrect Mapping: The mapping of fields in the file to the corresponding fields in the SAP system may be incorrect, leading to the system not being able to find the required prospect ID.
  
  Solution:
  
  Verify Input File: Check the input file to ensure that the marketing prospect ID is present and correctly formatted. Make sure that all required fields are included.
  Check Data Consistency: Ensure that the marketing prospect ID exists in the SAP CRM database. You can do this by querying the relevant tables or using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  Review Mapping Configuration: If you are using a data upload tool or middleware, review the mapping configuration to ensure that the fields are correctly aligned.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what went wrong during the processing of the file.
  Re-upload the File: After making the necessary corrections, re-upload the file to see if the error persists.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to marketing prospect IDs and file uploads.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing marketing campaigns and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Roles and Authorizations: Ensure that the user performing the upload has the necessary authorizations to access and modify marketing data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.