How To Fix CRM_MKTLIST_MR602 - Last name of marketing prospect not present in the file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 602

• Message text: Last name of marketing prospect not present in the file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR602 - Last name of marketing prospect not present in the file ?

  The SAP error message CRM_MKTLIST_MR602 indicates that there is an issue with the marketing prospect data being processed, specifically that the last name of a marketing prospect is missing in the file being uploaded or processed. This error typically occurs during the import of marketing data into the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  Missing Data: The most common cause is that the data file (e.g., CSV, Excel) being uploaded does not contain the last name field for one or more marketing prospects.
  Incorrect File Format: The file may not be formatted correctly, leading to misinterpretation of the data fields.
  Data Mapping Issues: There may be issues with how the fields in the file are mapped to the fields in the SAP system.
  Data Validation Rules: The system may have validation rules that require certain fields, such as the last name, to be populated.
  
  Solution:
  
  Check the Data File: Open the data file and verify that the last name field is populated for all marketing prospects. If any entries are missing a last name, fill in the required information.
  Correct File Format: Ensure that the file is in the correct format and that all required fields are included. The file should match the expected structure defined by the SAP system.
  Review Data Mapping: If you are using a data import tool or middleware, check the mapping configuration to ensure that the last name field in the file is correctly mapped to the corresponding field in SAP.
  Data Validation: Review any data validation rules in the SAP system to understand the requirements for importing marketing prospects. Ensure that all mandatory fields are filled out in the data file.
  Test with Sample Data: If possible, create a small sample data file with valid entries, including last names, to test the import process. This can help identify if the issue is with specific records or the overall data structure.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to CRM marketing lists for detailed information on data requirements and import processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to marketing data management, such as CRMD_ORDER for managing marketing campaigns.
  Error Logs: Check the error logs in SAP for additional details about the error, which may provide more context or specific records that are causing the issue.
  Support Forums: Consider visiting SAP community forums or support channels for additional insights or similar issues faced by other users.
  
  By following these steps, you should be able to resolve the error and successfully import your marketing prospect data into SAP CRM.