How To Fix CRM_MKTLIST_MR603 - E-mail address of marketing prospect not present in the file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 603

• Message text: E-mail address of marketing prospect not present in the file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR603 - E-mail address of marketing prospect not present in the file ?

  The SAP error message CRM_MKTLIST_MR603 indicates that there is an issue with the email address of a marketing prospect not being present in the file you are trying to process. This error typically occurs in the context of marketing lists or campaigns within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the marketing prospect (customer or lead) does not have an email address recorded in the system.
  Data Import Issues: If you are importing data from an external file, the file may not contain the email address for some or all of the prospects.
  Incorrect Data Mapping: During data import or processing, the mapping of fields may not be correctly set up, leading to missing email addresses.
  Inactive or Deleted Records: The prospect record may be inactive or deleted, which can also lead to this error.
  
  Solution:
  
  Check Prospect Data: Verify that the marketing prospect has a valid email address in the system. You can do this by navigating to the prospect's record in SAP CRM and checking the email field.
  Update Records: If the email address is missing, update the prospect's record with a valid email address.
  Review Import File: If you are importing data, ensure that the file you are using contains the email addresses for all relevant prospects. If not, you may need to update the file and re-import it.
  Field Mapping: If you are using a data import tool, check the field mapping to ensure that the email address field in the source file is correctly mapped to the email address field in SAP CRM.
  Error Handling: Implement error handling in your data processing logic to catch and log instances where email addresses are missing, allowing for easier troubleshooting in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  Documentation: Review the SAP CRM documentation for guidelines on managing marketing prospects and handling marketing lists.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_MR603 error and ensure that your marketing prospects have the necessary email addresses for your campaigns.