How To Fix CRM_MKTLIST_MR605 - Campaign ID for the marketing prospect is not present in the file


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

  • Message number: 605

  • Message text: Campaign ID for the marketing prospect is not present in the file

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_MR605 - Campaign ID for the marketing prospect is not present in the file ?

    The SAP error message CRM_MKTLIST_MR605 indicates that there is an issue with the campaign ID for a marketing prospect not being present in the file being processed. This error typically occurs in the context of marketing campaigns within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or campaign management.

    Cause:

    1. Missing Campaign ID: The most direct cause of this error is that the campaign ID that is expected in the file is either missing or incorrectly specified.
    2. File Format Issues: The file being uploaded or processed may not be in the correct format or structure, leading to the system being unable to recognize the campaign ID.
    3. Data Integrity Issues: There may be issues with the data integrity, such as incorrect mappings or relationships between the marketing prospects and the campaigns.
    4. Configuration Issues: There could be configuration issues in the CRM system that prevent the proper association of marketing prospects with campaigns.

    Solution:

    1. Check the File: Verify that the file being processed contains the correct campaign ID. Ensure that the campaign ID is present and correctly formatted.
    2. Validate Data: Ensure that the data in the file is consistent and that all required fields are populated correctly. Check for any typos or formatting errors.
    3. Review Campaign Setup: Make sure that the campaign associated with the marketing prospect is correctly set up in the SAP CRM system. Check if the campaign is active and properly configured.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific requirements regarding the file format and data structure for marketing campaigns.
    5. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Testing: If possible, test with a smaller dataset or a different campaign to see if the issue persists, which can help isolate the problem.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to campaign management and marketing lists, such as CRMD_ORDER for managing marketing campaigns.
    • User Roles and Permissions: Ensure that the user processing the file has the necessary permissions to access and modify marketing campaigns and prospects.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.

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