How To Fix CRM_MKTLIST_DUP017 - This data record is a duplicate of account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 017

• Message text: This data record is a duplicate of account &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP017 - This data record is a duplicate of account &1 ?

  The SAP error message CRM_MKTLIST_DUP017 indicates that there is a duplicate entry for an account in the system. This typically occurs when you are trying to create or update a marketing list or a similar object that references an account that already exists in the system.
  Cause:
  The error is triggered when the system detects that the account you are trying to add or update already exists in the marketing list or in the database. This is a safeguard to prevent duplicate records, which can lead to inconsistencies and confusion in data management.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Existing Records:
  
  Verify if the account you are trying to add already exists in the marketing list or in the relevant database table. You can do this by searching for the account using its ID or name.
  
  
  
  Remove Duplicates:
  
  If you find that the account is already present in the marketing list, you may need to remove it from the list before attempting to add it again.
  
  
  
  Modify the Account:
  
  If the account needs to be updated, consider modifying the existing record instead of trying to create a new one.
  
  
  
  Review Data Entry:
  
  Ensure that the data being entered is correct and does not inadvertently create duplicates. This may involve checking for typos or variations in account names.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling duplicates in your version of SAP CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing lists and accounts, such as CRMD_ORDER for managing orders or BP for business partners.
  Data Management Best Practices: Implement best practices for data management to minimize the occurrence of duplicates, such as regular data cleansing and validation processes.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can help resolve the issue.
  
  By following these steps, you should be able to address the CRM_MKTLIST_DUP017 error effectively.