How To Fix CRM_MKTLIST_DUP016 - This data record is &1% identical to account &2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 016

• Message text: This data record is &1% identical to account &2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP016 - This data record is &1% identical to account &2 (&3) ?

  The SAP error message CRM_MKTLIST_DUP016 indicates that there is a duplicate data record in the system. Specifically, it means that the data record you are trying to create or modify is identical to an existing account record. The message typically includes placeholders for the specific data record and the account it is identical to.
  Cause:
  The error occurs when you attempt to create or update a marketing list or account in SAP CRM, and the system detects that the new record is a duplicate of an existing record. This is a safeguard to prevent duplicate entries in the database, which can lead to data integrity issues.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Existing Records: Review the existing records in the system to confirm whether the record you are trying to create or modify is indeed a duplicate. You can do this by searching for the account number or other identifying information.
  
  
  Modify the New Record: If you find that the record is a duplicate, consider modifying the new record to make it unique. This could involve changing certain fields or attributes that differentiate it from the existing record.
  
  
  Use Existing Record: If the existing record is valid and meets your needs, you may choose to use that record instead of creating a new one.
  
  
  Consult with Your Team: If you are unsure about the data or how to proceed, consult with your team or a data steward to ensure that you are following the correct procedures for data entry.
  
  
  Check Customization Settings: In some cases, the duplicate check settings may be customized. If you believe that the duplicate check is too strict or not applicable in your case, you may need to review the configuration settings with your SAP administrator.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) or CRM_MKTLIST to manage accounts and marketing lists.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message, as there may be specific fixes or recommendations provided by SAP.
  Documentation: Review the SAP Help Portal or documentation for more information on handling duplicates in SAP CRM.
  
  By following these steps, you should be able to address the CRM_MKTLIST_DUP016 error and ensure that your data entries are unique and valid.