How To Fix CRM_MKTLIST_DUP014 - This data record is &1% identical to marketing prospect &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 014

• Message text: This data record is &1% identical to marketing prospect &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP014 - This data record is &1% identical to marketing prospect &2 ?

  The SAP error message CRM_MKTLIST_DUP014 indicates that there is a duplicate entry in the marketing list you are trying to create or modify. Specifically, it means that the data record you are working with is considered identical to an existing marketing prospect in the system. This is a common issue when dealing with customer data, as duplicates can lead to confusion and inefficiencies in marketing efforts.
  Cause:
  
  Duplicate Data Entry: The most common cause is that the data you are trying to enter already exists in the system. This could be due to manual entry errors or data imports that did not check for duplicates.
  Similar Attributes: The system may have specific criteria for what constitutes a duplicate, such as matching names, email addresses, or other identifying information.
  Data Migration Issues: If data has been migrated from another system, it may have brought in duplicates that were not cleaned up beforehand.
  
  Solution:
  
  Check for Existing Records: Before creating a new marketing prospect, search the existing records to see if the prospect already exists. You can do this by using the search functionality in the CRM system.
  Modify Existing Record: If you find that the record already exists and is indeed the same, consider updating the existing record instead of creating a new one.
  Data Cleansing: Regularly perform data cleansing activities to identify and merge duplicate records in your CRM system.
  Adjust Duplicate Check Settings: If you believe the duplicate check is too strict, you may need to adjust the settings in the CRM system to allow for more flexibility, but this should be done with caution to avoid losing data integrity.
  Consult Documentation: Review SAP documentation or consult with your SAP administrator for specific guidelines on handling duplicates in your version of the CRM system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, there are known issues that have been addressed in later versions.
  User Training: Ensure that users are trained on how to properly enter data into the system to minimize the chances of creating duplicates.
  Data Governance: Implement data governance policies to maintain data quality and prevent duplicates from being created in the first place.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_DUP014 error and improve the overall quality of your marketing data.