How To Fix CRM_MKTLIST_DUP013 - This data record is &1% identical to business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 013

• Message text: This data record is &1% identical to business partner &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP013 - This data record is &1% identical to business partner &2 ?

  The SAP error message CRM_MKTLIST_DUP013 indicates that there is a duplicate entry in the system. Specifically, it means that the data record you are trying to create or modify is considered identical to an existing business partner record. This is a common issue in systems that manage customer or business partner data, as duplicates can lead to inconsistencies and confusion.
  Cause:
  The error occurs when:
  
  You are attempting to create a new business partner or marketing list entry that has the same key attributes (like name, address, or other identifying information) as an existing business partner.
  The system has duplicate checks in place to prevent the creation of records that could lead to redundancy.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Existing Records: 
  
  Search for the existing business partner (BP) using the details you have. You can use transaction codes like BP (Business Partner) or CRMD_ORDER (for CRM orders) to look for duplicates.
  
  
  
  Modify Your Entry: 
  
  If you find that the record you are trying to create is indeed a duplicate, consider modifying the details (e.g., changing the name, address, or other identifying fields) to make it unique.
  
  
  
  Use Existing Record: 
  
  If the existing business partner is the correct one, you may want to use that record instead of creating a new one.
  
  
  
  Adjust Duplicate Check Settings: 
  
  If you believe that the duplicate check is too strict or not applicable in your case, you may need to adjust the duplicate check settings in the system. This typically requires configuration changes and should be done with caution.
  
  
  
  Consult Documentation or Support: 
  
  If you are unsure about how to proceed, consult SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and CRMD_ORDER for CRM-related activities.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Data Quality Management: Consider implementing data quality management practices to minimize the occurrence of duplicates in the future.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_DUP013 error and manage your business partner records effectively.