How To Fix CRM_MKTISM_CGPL_MSG103 - & &: You do not have authorization to delete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

  • Message number: 103

  • Message text: & &: You do not have authorization to delete

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG103 - & &: You do not have authorization to delete ?

    The SAP error message CRM_MKTISM_CGPL_MSG103 typically indicates that a user is attempting to delete a marketing campaign or related object in the SAP CRM system but does not have the necessary authorization to perform that action. This is a common issue in systems with strict authorization controls.

    Cause:

    1. Authorization Issues: The user does not have the required authorization object to delete the specific marketing campaign or related object. This could be due to missing roles or authorizations in their user profile.
    2. Object Status: The object may be in a status that does not allow deletion (e.g., it may be locked or in use).
    3. Configuration Settings: Certain configurations in the system may restrict deletion based on business rules or settings.

    Solution:

    1. Check User Authorizations:

      • Review the user's roles and authorizations in the SAP system. You can do this using transaction code SU53 immediately after the error occurs to see what authorization checks failed.
      • Ensure that the user has the necessary authorization objects related to marketing campaigns, such as CRM_MKT_CMP or similar, which may include delete permissions.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, work with your SAP security team to modify their roles or add the required authorizations.
    3. Check Object Status:

      • Verify the status of the marketing campaign or object you are trying to delete. If it is locked or in a status that prevents deletion, you may need to change its status or unlock it before attempting to delete.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional context or specific configurations that may affect deletion permissions.
    5. Contact Support:

      • If the issue persists after checking authorizations and object status, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance (to check or modify user roles)
      • SU53: Authorization Check Analysis (to analyze failed authorization checks)
      • CRMD_ORDER: To view and manage marketing campaigns and related objects.
    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to marketing activities in SAP CRM.

    • SAP Notes: Search for SAP Notes related to CRM_MKTISM_CGPL_MSG103 for any known issues or patches that may address the problem.

    By following these steps, you should be able to identify the cause of the authorization issue and take appropriate action to resolve it.

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