How To Fix CRM_MKTISM_CGPL_MSG101 - & &: You do not have authorization to make changes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 101

• Message text: & &: You do not have authorization to make changes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG101 - & &: You do not have authorization to make changes ?

  The SAP error message CRM_MKTISM_CGPL_MSG101 typically indicates that a user does not have the necessary authorization to make changes to a specific object or transaction within the SAP Customer Relationship Management (CRM) module. This can occur in various scenarios, such as when trying to modify marketing plans, campaigns, or other related objects.
  Cause:
  
  Authorization Issues: The most common cause is that the user’s role does not include the necessary authorizations to perform the action they are attempting.
  Missing Authorization Objects: Specific authorization objects related to CRM marketing activities may not be assigned to the user’s profile.
  Role Configuration: The roles assigned to the user may not be properly configured to allow changes to the relevant objects.
  Transaction Restrictions: Certain transactions may have restrictions based on the user's organizational assignment or other criteria.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in transaction SU01 (User Maintenance). Ensure that the user has the appropriate roles that include the necessary authorizations for the actions they are trying to perform.
  
  
  Review Authorization Objects: Use transaction SU53 immediately after encountering the error to check which authorization objects are missing. This transaction shows the last authorization check and can help identify what is lacking.
  
  
  Modify Roles: If the necessary authorizations are missing, you may need to modify the user’s roles using transaction PFCG (Profile Generator). Ensure that the roles include the relevant authorization objects for CRM marketing activities.
  
  
  Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  
  
  Testing: After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the action again to confirm that the issue is resolved.
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing include CRM_MKTPL, CRM_MKTCA, and others. Check the specific objects that are relevant to the actions being performed.
  Documentation: Refer to SAP documentation or the SAP Help Portal for detailed information on authorization management in CRM.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide guidance on authorization-related problems.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_MKTISM_CGPL_MSG101.