How To Fix CRM_MKTISM_CGPL_MSG102 - & &: You do not have authorization to display

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 102

• Message text: & &: You do not have authorization to display

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG102 - & &: You do not have authorization to display ?

  The SAP error message CRM_MKTISM_CGPL_MSG102 typically indicates that a user does not have the necessary authorization to display certain data or perform specific actions within the SAP CRM system. This can occur in various contexts, such as when trying to access marketing information, customer data, or other related functionalities.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user’s role does not include the necessary authorizations to view the specific data or transaction.
  Missing Authorization Objects: The required authorization objects may not be assigned to the user’s profile.
  Role Configuration: The roles assigned to the user may not be properly configured to include the necessary permissions for the actions they are trying to perform.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for the actions they are trying to perform.
  
  
  
  Review Authorization Objects:
  
  Identify the specific authorization objects related to the transaction or data the user is trying to access. Common authorization objects in CRM include CRM_MKTPL, CRM_MKTG, etc.
  Use transaction SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into what is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles or create a new role that includes the required authorizations.
  Use transaction PFCG (Role Maintenance) to adjust the roles and add the necessary authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the transaction again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and roles in SAP CRM.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Training: Consider training for users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_MKTISM_CGPL_MSG102 error message.