How To Fix CRM_MKTISM_CGPL_MSG104 - & &: You do not have authorization to create

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 104

• Message text: & &: You do not have authorization to create

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG104 - & &: You do not have authorization to create ?

  The SAP error message CRM_MKTISM_CGPL_MSG104 typically indicates that a user does not have the necessary authorization to perform a specific action, such as creating a marketing campaign or similar object in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons related to user roles and authorizations.
  Cause:
  
  Missing Authorizations: The user may not have the required authorizations assigned to their user profile to create the object in question.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or object type.
  Authorization Objects: The relevant authorization objects that control access to the CRM functionalities may not be properly configured or assigned to the user.
  Organizational Level Restrictions: There may be restrictions based on organizational levels that prevent the user from creating certain records.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in transaction SU01 (User Maintenance). Ensure that the user has the appropriate roles that include the necessary authorizations for creating the object.
  
  
  Review Authorization Objects: Use transaction SU53 immediately after encountering the error to check which authorization objects are missing. This transaction provides a detailed view of the last authorization check and can help identify what is lacking.
  
  
  Modify Roles: If the user is missing the required authorizations, you may need to modify the roles using transaction PFCG (Role Maintenance) to include the necessary authorizations.
  
  
  Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  Testing: After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the action again to confirm that the issue is resolved.
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing activities include CRM_MKTPL, CRM_MKTG, and others. You may need to check the specific objects relevant to the action the user is trying to perform.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management in SAP CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, PFCG, and SU53 for user and role management.
  
  If the issue persists after following these steps, further investigation may be required, potentially involving SAP support or consulting services.