How To Fix CRM_MKTISM_PERSIST000 - Persistency error: Insertion failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_PERSIST - message class for package CRM_MKTISM_PERSISTENCY

• Message number: 000

• Message text: Persistency error: Insertion failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_PERSIST000 - Persistency error: Insertion failed ?

  The SAP error message CRM_MKTISM_PERSIST000 Persistency error: Insertion failed typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with data persistence, particularly during the insertion of records into the database. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes
  
  
  Database Constraints: The insertion may violate database constraints such as primary key, foreign key, or unique constraints. This can happen if you are trying to insert a record with a duplicate key or if the referenced record does not exist.
  
  
  Data Format Issues: The data being inserted may not conform to the expected format or data type defined in the database schema. For example, if a field expects a date and receives a string, it can lead to an insertion failure.
  
  
  Missing Required Fields: If mandatory fields are not provided in the insertion request, the database will reject the operation.
  
  
  Authorization Issues: The user or process attempting the insertion may not have the necessary permissions to write to the database.
  
  
  Database Locking: If the database table is locked by another transaction, it may prevent the insertion from occurring.
  
  
  System Configuration Issues: There may be configuration issues within the SAP system that affect how data is processed and stored.
  
  
  Solutions
  
  
  Check Logs: Review the application logs and the database logs for more detailed error messages that can provide insight into the specific cause of the failure.
  
  
  Validate Data: Ensure that the data being inserted meets all the required constraints and formats. Check for duplicates and ensure that all mandatory fields are populated.
  
  
  Check Authorizations: Verify that the user or process has the necessary authorizations to perform the insertion. You may need to adjust roles or permissions.
  
  
  Database Integrity: Ensure that all foreign key references are valid and that the data being inserted does not violate any integrity constraints.
  
  
  Transaction Management: If the error is due to locking, consider implementing proper transaction management to avoid conflicts. You may need to wait for the lock to be released or investigate the locking process.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  
  
  Debugging: If you have access to the development environment, you can debug the code that is responsible for the insertion to identify where the failure occurs.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SLG1 (Application Log) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM and data persistence for best practices and guidelines.
  
  By systematically addressing these areas, you should be able to identify the cause of the CRM_MKTISM_PERSIST000 error and implement an appropriate solution.