How To Fix CRM_MKTISM_PERSIST002 - Persistency error: Deletion failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_PERSIST - message class for package CRM_MKTISM_PERSISTENCY

• Message number: 002

• Message text: Persistency error: Deletion failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_PERSIST002 - Persistency error: Deletion failed ?

  The SAP error message CRM_MKTISM_PERSIST002 Persistency error: Deletion failed typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with deleting a marketing campaign or related object. This error can arise due to various reasons, including data inconsistencies, missing dependencies, or issues with the database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the deletion of the object.
  Dependencies: The object you are trying to delete may have dependencies or references in other tables or objects that need to be addressed first.
  Authorization Issues: The user may not have the necessary authorizations to perform the deletion.
  Database Locking: The object may be locked by another process or user, preventing deletion.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself.
  
  Solutions:
  
  Check Dependencies: Before attempting to delete the object, check for any dependencies or references that may exist. Ensure that all related objects are deleted or unlinked.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the object. You may need to consult with your SAP security team.
  Unlock Objects: If the object is locked, identify the user or process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any inconsistencies. You can use transaction codes like SLG1 to check logs for errors.
  Use Transaction Codes: If applicable, use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and delete marketing objects.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to development tools, you may want to debug the process to identify the exact point of failure.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any logs that may help in diagnosing the issue.
  Documentation: Review the SAP documentation related to CRM marketing and persistency errors for additional insights and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTISM_PERSIST002 error and implement a solution to resolve it.