How To Fix CRM_MKTISM_PERSIST003 - Persistency error: COMMIT failed; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_PERSIST - message class for package CRM_MKTISM_PERSISTENCY

• Message number: 003

• Message text: Persistency error: COMMIT failed; contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_PERSIST003 - Persistency error: COMMIT failed; contact system administrator ?

  The SAP error message CRM_MKTISM_PERSIST003 Persistency error: COMMIT failed; contact system administrator typically indicates that there was an issue during the database commit operation in the SAP CRM system. This error can arise from various underlying causes, and resolving it often requires a systematic approach. Here are some potential causes, solutions, and related information:
  Causes:
  
  Database Lock Issues: There may be locks on the database tables that prevent the commit from completing successfully.
  Data Integrity Violations: The data being committed may violate integrity constraints (e.g., foreign key constraints).
  Insufficient Authorizations: The user executing the transaction may not have the necessary authorizations to perform the commit.
  Database Connectivity Issues: There may be issues with the connection to the database, such as network problems or database server downtime.
  System Resource Limitations: The system may be running low on resources (e.g., memory, disk space) which can affect the commit process.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they may be causing the error during the commit process.
  
  Solutions:
  
  Check Database Locks: Use transaction SM12 to check for any locks on the relevant database tables. If locks are found, they may need to be released.
  Review Data Integrity: Ensure that the data being processed does not violate any integrity constraints. This may involve checking related records in the database.
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the operation. This can be checked using transaction SU53 after the error occurs.
  Check Database Connectivity: Verify that the database is up and running and that there are no connectivity issues. You can check the database logs for any errors.
  Monitor System Resources: Check the system's resource usage (memory, CPU, disk space) to ensure that it is not running low on resources. Use transaction SM50 or SM66 to monitor active processes.
  Review Custom Code: If there are any custom developments, review the code for potential issues that could lead to the commit failure. Debugging may be necessary to identify the root cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  System Logs: Review the system logs for any additional error messages or warnings that may provide context for the commit failure.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTISM_PERSIST003 error in your SAP CRM system.