How To Fix CRM_MKTHV_SMM108 - Mass Mailer was not started successfully. Check templates for package &1

CRM_MKTHV_SMM108 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 108

• Message text: Mass Mailer was not started successfully. Check templates for package &1

What causes this issue?

There is something wrong with the template(s) that prevented a
successful start of the SAP Mass Mail processing.
E.g. unable to open file.

System Response

Displays error message.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check project directory.
Check if template(s) exists.
Check file path customizing for RFC destination.
Contact SAP Support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM108 - Mass Mailer was not started successfully. Check templates for package &1 ?

  The SAP error message CRM_MKTHV_SMM108 indicates that the Mass Mailer process was not started successfully, and it suggests checking the templates for the specified package. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to execute a mass mailing campaign.
  Causes:
  
  Template Issues: The specified template for the mass mailer may be missing, incorrectly configured, or not activated.
  Package Configuration: The package referenced in the error message may not be properly set up or may contain errors.
  Authorization Issues: The user executing the mass mailer may not have the necessary authorizations to access the templates or execute the mass mailer.
  System Configuration: There may be issues with the system configuration or settings related to the mass mailer functionality.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Templates:
  
  Verify that the template specified in the error message exists and is correctly configured.
  Ensure that