How To Fix CRM_MKTHV_SMM107 - Mass Mailer was not started successfully. Check format of file &1

CRM_MKTHV_SMM107 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 107

• Message text: Mass Mailer was not started successfully. Check format of file &1

What causes this issue?

There was something wrong with the contact information file that
prevented a successful start of the processing.

System Response

Displays error message.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check project directory.
Check if contact information file exists.
Check file path customizing for RFC destination.
Contact SAP Support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM107 - Mass Mailer was not started successfully. Check format of file &1 ?

  The SAP error message CRM_MKTHV_SMM107 indicates that the Mass Mailer process was not started successfully due to an issue with the format of the file specified. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to send mass emails or marketing communications.
  
  Cause:
  
  
  File Format Issues: The file specified in the error message (&1) may not be in the expected format. This could include:
  
  Incorrect file type (e.g., using a .txt file when a .csv is expected).
  Malformed data within the file (e.g., missing headers, incorrect delimiters).
  Encoding issues (e.g., using an unsupported character set).
  
  
  
  File Path Issues: The file may not be located in the specified path, or the path may be incorrect.
  
  
  Permissions: The user or process attempting to access the file may not have the necessary permissions to read the file.
  
  
  
  Configuration Issues: There may be configuration settings in the Mass Mailer that are not set correctly, leading to