How To Fix CRM_MKTHV_SMM110 - Return code &1 not known

CRM_MKTHV_SMM110 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 110

• Message text: Return code &1 not known

What causes this issue?

Return code of the SAP Mass Mailer Programm not known.

System Response

Package status set to failed.

How to fix this error?

Contact your system adminstrator.

Procedure for System Administrators

Check the compatibility of the CRM version and SAP Mass Mailer Programm.
Contact SAP Support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTHV_SMM110 - Details

• The SAP error message CRM_MKTHV_SMM110 Return code &1 not known typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to marketing or sales activities. This error indicates that the system has encountered a return code that it does not recognize or cannot process.
  Causes:
  
  Invalid Return Code: The return code being processed is not defined in the system or is not recognized by the CRM application.
  
  Configuration Issues: There may be a misconfiguration in the marketing or sales module settings.
  Custom Development: If there are custom developments or enhancements in the system, they might be causing unexpected return codes.
  Data Issues: There could be issues with the data being processed, such as missing or incorrect entries.
  
  Solutions:
  
  Check Return Code: Verify the return code being generated. You can do this by checking the logs or debugging the process to see what return code is being returned and why it