How To Fix CRM_MKTHV_SMM017 - Mass mail execution &1 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 017

• Message text: Mass mail execution &1 was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM017 - Mass mail execution &1 was deleted ?

  The SAP error message CRM_MKTHV_SMM017, which states "Mass mail execution &1 was deleted," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when dealing with mass mailings or marketing campaigns. This error indicates that the specific mass mail execution identified by the placeholder "&1" has been deleted and is no longer available for processing.
  Cause:
  
  Deletion of Mass Mail Execution: The most common cause of this error is that the mass mail execution record has been deleted from the system. This could happen due to manual deletion by a user or as part of a data cleanup process.
  Data Integrity Issues: There may be issues with data integrity, where the system is trying to reference a mass mail execution that no longer exists.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or access the mass mail execution, leading to confusion about its existence.
  
  Solution:
  
  Check for Deletion: Verify if the mass mail execution record has indeed been deleted. You can do this by checking the relevant tables or transaction codes in SAP that manage mass mail executions.
  Recreate the Mass Mail Execution: If the record has been deleted and you need it, you may need to recreate the mass mail execution. This involves setting up the mass mail process again from scratch.
  Review Logs and Authorizations: Check the system logs for any actions that may have led to the deletion. Also, ensure that you have the necessary authorizations to access the mass mail execution.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage mass mail executions in your version of SAP CRM.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to marketing and mass mail execution.
  SAP Notes: Check for any SAP Notes related to CRM mass mail execution errors, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error message CRM_MKTHV_SMM017 effectively.