How To Fix CRM_MKTHV_SMM015 - Mass mail execution &1 was detected as with errors

CRM_MKTHV_SMM015 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 015

• Message text: Mass mail execution &1 was detected as with errors

What causes this issue?

Execution was detected as errorneous

System Response

Execution was deactivated

How to fix this error?

Contact your system adminstrator

Procedure for System Administrators

Investigate execution via report CRM_MKTHV_SMM_MONITOR. Check
application log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM015 - Mass mail execution &1 was detected as with errors ?

  The SAP error message CRM_MKTHV_SMM015 indicates that there was an issue during the execution of a mass mail process in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are problems with the configuration, data, or execution of the mass mail campaign.
  Causes:
  
  Data Issues: There may be missing or incorrect data in the recipient list or the mail template.
  Configuration Problems: The mass mail settings or the mail server configuration may not be set up correctly.
  Technical Errors: There could be issues with the underlying system, such as connectivity problems with the email server or issues with the SAP application itself.
  Authorization Issues: The user executing the mass mail may not have the necessary permissions to perform the action.
  System Limitations: The volume of emails being sent may exceed system limits or quotas.
  
  Solutions:
  
  Check Data: Review the recipient list and ensure that all required fields are populated correctly. Validate the email addresses