How To Fix CRM_MKTHV_INFRASTRUC039 - Entry CRMD_MKTTG_JOB cannot be locked

CRM_MKTHV_INFRASTRUC039 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 039

• Message text: Entry CRMD_MKTTG_JOB cannot be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC039 - Entry CRMD_MKTTG_JOB cannot be locked ?

  The SAP error message CRM_MKTHV_INFRASTRUC039 indicates that the system is unable to lock the entry for the job CRMD_MKTTG_JOB. This typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with marketing and campaign management functionalities.
  
  Cause:
  
  Concurrent Access: The most common cause of this error is that another process or user is currently accessing the same job or data, preventing the system from obtaining a lock.
  Long-Running Transactions: If a transaction is taking too long to complete, it may hold onto the lock longer than expected, causing other processes to fail when they attempt to access the same resource.
  System 
  Configuration Issues: There may be configuration issues or bugs in the system that prevent proper locking mechanisms from functioning.
  Database Locks: Sometimes, database-level locks can also lead to this issue, especially if there are issues with the database itself.
  
  
  Solution:
  
  Check for Active Processes: Use transaction codes like SM12 (to