How To Fix CRM_MKTHV_INFRASTRUC040 - Job status cannot be set to 'Ended Without Errors'; some tasks failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 040

• Message text: Job status cannot be set to 'Ended Without Errors'; some tasks failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC040 - Job status cannot be set to 'Ended Without Errors'; some tasks failed ?

  The SAP error message CRM_MKTHV_INFRASTRUC040 indicates that a job in the SAP system could not be set to "Ended Without Errors" because some tasks within that job have failed. This error typically occurs in the context of background jobs related to marketing or CRM processes.
  Causes:
  
  Task Failures: One or more tasks within the job encountered errors during execution. This could be due to various reasons such as data inconsistencies, missing data, or issues with the configuration.
  System Configuration Issues: Incorrect settings in the system or missing authorizations can lead to task failures.
  Resource Limitations: Insufficient system resources (like memory or processing power) can cause tasks to fail.
  Data Issues: Problems with the data being processed, such as invalid entries or data that does not meet the required criteria.
  
  Solutions:
  
  
  Check Job Logs: Review the job logs to identify which specific tasks failed and the reasons for their failure. This can provide insights into what went wrong.
  
  You can do this by navigating to SM37 (Job Monitoring) and checking the details of the job.
  
  
  
  Analyze Error Messages: Look for any specific error messages associated with the failed tasks. These messages can guide you in troubleshooting the underlying issues.
  
  
  Data Validation: Ensure that the data being processed is valid and meets all necessary criteria. Correct any inconsistencies or missing data.
  
  
  Configuration Review: Check the configuration settings related to the job and ensure that they are set up correctly. This includes reviewing any relevant customizing settings in the CRM module.
  
  
  Resource Monitoring: Monitor system resources to ensure that there are no limitations affecting job execution. If necessary, consider optimizing system performance or scheduling jobs during off-peak hours.
  
  
  Re-run the Job: After addressing the identified issues, you can re-run the job to see if it completes successfully.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to the specific CRM processes you are working with to ensure compliance with best practices.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.