How To Fix CRM_MKTGS_CCA034 - Enter employee responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 034

• Message text: Enter employee responsible

What causes this issue?

You did not enter the person responsible.

System Response

When the Responsibility check is set to PPR and to 'Planning Customer
and Product Dimension', the system requires you to enter the person
responsible.

How to fix this error?

Enter the person responsible.
Alternatively, if you do not want to enter the person responsible in
your planning, ask technical support to change the Responsibility check
in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA034 - Enter employee responsible ?

  The SAP error message CRM_MKTGS_CCA034 "Enter employee responsible" typically occurs in the SAP Customer Relationship Management (CRM) module when a required field for the employee responsible is not filled in during the creation or modification of a marketing activity, campaign, or similar object.
  Cause:
  
  Missing Employee Responsible Field: The error indicates that the system requires an entry in the "Employee Responsible" field, which is often mandatory for certain transactions or objects in CRM.
  Configuration Settings: The system may be configured to require an employee responsible for specific types of marketing activities or campaigns.
  User Input Error: The user may have overlooked filling in this field while entering data.
  
  Solution:
  
  Fill in the Employee Responsible Field: When you encounter this error, check the form or screen where you are entering data and ensure that the "Employee Responsible" field is filled in with a valid employee ID or name.
  Check User Authorizations: Ensure that the user has the necessary authorizations to assign an employee responsible. If not, contact your system administrator.
  Review Configuration: If you are a system administrator or have access to configuration settings, review the settings related to marketing activities to determine if the employee responsible field is set as mandatory. Adjust the settings if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to marketing activities, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on the context.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or fixes.
  User Training: Ensure that users are trained on the importance of filling in all mandatory fields when creating or modifying records in SAP CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.