How To Fix CRM_MKTGS_CCA036 - Enter organizational data

CRM_MKTGS_CCA036 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 036

• Message text: Enter organizational data

What causes this issue?

You did not enter the organizational data.

System Response

When the responsibility check is set to <ZK>PPR</> and to <ZK>Planning
Customer and Product Dimension</>, the system requires you to enter
organizational data.

How to fix this error?

Enter organizational data.
Alternatively, if you do not want to enter the organizational data in
your planning, ask technical support to change the responsibility check
in Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA036 - Enter organizational data ?

  The SAP error message CRM_MKTGS_CCA036, which states "Enter organizational data," typically occurs in the SAP Customer Relationship Management (CRM) module when certain organizational data is missing or not properly configured in the system. This error is often encountered when trying to create or process marketing activities, campaigns, or other related transactions.
  
  Cause:
  
  Missing Organizational Data: The error usually indicates that required organizational data, such as the sales organization, distribution channel, or division, has not been entered or is incomplete.
  
  Configuration Issues: There may be issues with the configuration of the organizational structure in the SAP system.
  User Role/Authorization: The user may not have the necessary authorizations to access or enter the required organizational data.
  
  
  Solution:
  
  
  Enter Required Data: 
  
  Navigate to the relevant transaction where the error occurred.
  Ensure that all required fields for organizational data are filled in. This typically includes fields like Sales Organization, Distribution Channel, and Division.
  
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG)