How To Fix CRM_MKTGS_CCA038 - Product &1 has been added


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

  • Message number: 038

  • Message text: Product &1 has been added

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_CCA038 - Product &1 has been added ?

    The SAP error message CRM_MKTGS_CCA038 indicates that a product has been added to a marketing campaign or activity, but there may be an issue related to the product's status, configuration, or the way it is being processed in the system.

    Cause:

    1. Product Status: The product may not be in a valid status for marketing activities. For example, it could be inactive or not available for the specific campaign.
    2. Configuration Issues: There may be configuration settings in the SAP system that prevent the product from being added to the marketing campaign.
    3. Data Inconsistencies: There could be inconsistencies in the product master data or marketing campaign data that lead to this error.
    4. Authorization Issues: The user may not have the necessary permissions to add the product to the campaign.

    Solution:

    1. Check Product Status: Verify the status of the product in the product master data. Ensure that it is active and available for marketing activities.
    2. Review Configuration: Check the configuration settings related to marketing campaigns and products in the SAP system. Ensure that all necessary settings are correctly configured.
    3. Data Validation: Validate the product and campaign data for any inconsistencies. Ensure that all required fields are filled out correctly.
    4. User Authorization: Ensure that the user has the necessary authorizations to perform the action. If not, contact your SAP administrator to grant the required permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and any additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTG or CRM_PRODUCT to manage marketing campaigns and product data.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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