How To Fix CRM_MKTGS_CCA032 - Product &1 is blocked

CRM_MKTGS_CCA032 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 032

• Message text: Product &1 is blocked

What causes this issue?

The sales status of the product in the product master is blocked.

How to fix this error?

You can change the sales status of the product. In the product details,
choose <ZK>Sales Status.</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA032 - Product &1 is blocked ?

  The SAP error message CRM_MKTGS_CCA032 indicates that a specific product (denoted by &1) is blocked in the system, which prevents certain operations from being performed on it, such as marketing activities or sales processes. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  
  Cause:
  
  Product Status: The product may be set to a blocked status in the system. This can happen due to various reasons, such as administrative actions, compliance issues, or product lifecycle management.
  Master Data Issues: The product master data may not be complete or may have been flagged for review or blocking due to issues like pricing, availability, or compliance with regulations.
  Sales and Distribution Settings: The product might be blocked in the Sales and Distribution (SD) module, which can affect its availability in the Customer Relationship Management (CRM) module.
  Marketing Restrictions: The product may have specific marketing restrictions applied, preventing it from being used in campaigns