How To Fix CRM_MKTGS_CCA031 - Product &1 is not valid for distribution chain &2, &3

CRM_MKTGS_CCA031 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 031

• Message text: Product &1 is not valid for distribution chain &2, &3

What causes this issue?

The product is not valid for the distribution chain.
A distribution chain is a combination of the sales organization and
distribution channel.

How to fix this error?

You can change the distribution chain information in the product master:
Add the distribution chain to the product
Add the correct product category to sales category or to the product
categories
Add the correct product group

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA031 - Product &1 is not valid for distribution chain &2, &3 ?

  The SAP error message CRM_MKTGS_CCA031 indicates that a specific product is not valid for the specified distribution chain. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to marketing or sales that involve a product that is not properly configured for the given distribution chain.
  
  Cause:
  
  Product Not Assigned to Distribution Chain: The product in question has not been assigned to the specified distribution chain in the system.
  Inactive Product: The product may be inactive or not available for sales in the specified distribution chain.
  
  Configuration Issues: There may be configuration issues in the product master data or distribution chain settings.
  Missing Validity Dates: The product may not be valid for the current date due to missing or incorrect validity dates in the product master data.
  
  
  Solution:
  
  
  Check Product Assignment:
  
  Go to the product master data in SAP and verify if the product is assigned to the specified