How To Fix CRM_MKTGS_CCA033 - Product &1 has been removed; invalid distribution chain

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 033

• Message text: Product &1 has been removed; invalid distribution chain

What causes this issue?

The distribution chain information is incorrect for the product in the
product master.
A distribution chain is a combination of the sales organization and
distribution channel.

System Response

The system removes the product.

How to fix this error?

Add the distribution chain to the product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA033 - Product &1 has been removed; invalid distribution chain ?

  The SAP error message CRM_MKTGS_CCA033 indicates that a product has been removed from the system due to an invalid distribution chain. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process a product that is no longer valid for the specified distribution chain.
  Cause:
  
  Invalid Distribution Chain: The product is not assigned to the distribution chain you are trying to use. This can happen if the product was removed or if the distribution chain was changed or deleted.
  Master Data Issues: There may be inconsistencies or missing data in the product master data or distribution chain settings.
  Product Status: The product may have been marked as inactive or deleted in the system.
  Configuration Changes: Recent changes in configuration or master data that affect the product's availability in the specified distribution chain.
  
  Solution:
  
  
  Check Product Assignment:
  
  Go to the product master data and verify if the product is assigned to the correct distribution chain.
  Ensure that the distribution chain is active and correctly configured.
  
  
  
  Review Distribution Chain Settings:
  
  Check the configuration of the distribution chain in the system to ensure it is set up correctly.
  Make sure that the distribution chain is not marked as inactive.
  
  
  
  Reassign Product:
  
  If the product is not assigned to the distribution chain, you may need to reassign it. This can typically be done in the product master data maintenance transaction.
  
  
  
  Check Product Status:
  
  Verify the status of the product. If it is inactive, you may need to reactivate it or create a new product.
  
  
  
  Consult with Master Data Management:
  
  If you are unsure about the changes or the current status of the product and distribution chain, consult with your master data management team or SAP support for further assistance.
  
  
  
  Transaction Logs:
  
  Review transaction logs or change logs to identify any recent changes that may have led to this issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM and product master data management for detailed procedures on managing products and distribution chains.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.