How To Fix CRM_MKTGS_CCA027 - Overlap between product &1 and product category &2

CRM_MKTGS_CCA027 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 027

• Message text: Overlap between product &1 and product category &2

What causes this issue?

The product is assigned to the specified product category.

System Response

An overlap check has been executed between the product and the product
category and the product is assigned to the product category.

How to fix this error?

This problem can be solved by choosing:
<ZK>Delete </>to remove the product category
<ZK>Remove invalid products</> or <ZK>Delete </>to remove the invalid
products

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA027 - Overlap between product &1 and product category &2 ?

  The SAP error message CRM_MKTGS_CCA027 indicates that there is an overlap between a product and a product category in the context of marketing or product management within the SAP Customer Relationship Management (CRM) module. This typically occurs when a product is assigned to multiple categories that have conflicting or overlapping definitions, which can lead to issues in reporting, categorization, or marketing activities.
  
  Cause:
  
  Product Assignment: The product is assigned to more than one product category that overlaps in terms of their definitions or attributes.
  Category Configuration: The configuration of product categories may not be set up correctly, leading to overlaps.
  Data Entry Errors: Manual errors during data entry can result in a product being incorrectly categorized.
  Hierarchy Issues: If product categories are organized in a hierarchy, there may be conflicts in how products are categorized within that hierarchy.
  
  
  Solution:
  
  Review Product Assignments: Check the product assignments to see which categories the product is currently assigned to. Ensure