How To Fix CRM_MKTGS_CCA026 - Product category &1 is not listed for the specified key fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 026

• Message text: Product category &1 is not listed for the specified key fields

What causes this issue?

The product category is not listed for the specified key fields
(account, organizational data, and dates).

System Response

A listing check has been executed on the product category and the
product category is not listed.
This problem occurs when:
The product category is not listed for the specified account,
organizational data, and dates
The Customizing for listings is incorrect for the specified sales area

How to fix this error?

This problem can be solved by:
Including the product category in the listing object that is referenced
by the listing procedure
Changing one or several of the following entries: account,
organizational data, and dates
Changing the settings for listings in Account Planner. You do this in
Customizing for <LS>Customer Relationship Management</> (CRM), by
choosing <LS>Account Planning -> Product Assignments -> Listings</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA026 - Product category &1 is not listed for the specified key fields ?

  The SAP error message CRM_MKTGS_CCA026 indicates that the product category specified in your transaction is not available for the key fields you are using. This typically occurs in the context of marketing or sales activities within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Product Category Not Defined: The product category you are trying to use has not been defined in the system for the specific key fields (like product type, sales organization, etc.).
  Incorrect Key Fields: The key fields you are using to reference the product category may not match the existing entries in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the product master or category definitions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain product categories.
  
  Solution:
  
  
  Check Product Category Configuration:
  
  Go to the configuration settings in SAP and verify that the product category is defined correctly for the relevant key fields.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for product categories.
  
  
  
  Verify Key Fields:
  
  Ensure that the key fields you are using in your transaction match the definitions in the product category settings.
  Check if there are any restrictions or specific combinations of key fields that need to be adhered to.
  
  
  
  Review Master Data:
  
  Check the product master data to ensure that the product category is assigned correctly.
  Use transaction codes like MM03 (Display Material) to view the product details and confirm the category assignment.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product category. This can be checked with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes that may provide additional insights into this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, MM03, CRM_ORDER, etc.
  SAP Notes: Search for SAP Notes related to CRM_MKTGS_CCA026 for any known issues or patches.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.