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How To Fix CRM_MKTGS_CCA012 - Enter dates for the plan


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

  • Message number: 012

  • Message text: Enter dates for the plan

  • Show details Hide details
  • What causes this issue?

    You did not enter dates for your plan.

    System Response

    When the partner/product range (PPR) check is active, the system
    requires you to enter dates for your plan.

    How to fix this error?

    Enter dates for your plan.
    Alternatively, if you do not want to use dates in your planning, ask
    technical support to deactivate the PPR check in Customizing.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_CCA012 - Enter dates for the plan ?

    The SAP error message CRM_MKTGS_CCA012 ("Enter dates for the plan") typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify a marketing plan or campaign, but the required date fields are not filled in.

    Cause:

    The error is triggered when the system expects you to provide specific date fields that are essential for the marketing plan, such as:

    • Start Date
    • End Date
    • Validity Period

    If these fields are left blank or incorrectly filled, the system will not allow you to proceed, resulting in the error message.

    Solution:

    To resolve this error, follow these steps:

    1. Check Required Fields: Ensure that you have filled in all mandatory date fields in the marketing plan or campaign. Look for fields like:

      • Start Date
      • End Date
      • Any other date-related fields that may be required.
    2. Correct Date Format: Make sure that the dates are entered in the correct format as per your system's configuration. The format may vary based on regional settings.

    3. Review Validity Period: If there are specific validity periods set for the marketing plan, ensure that the dates you enter fall within this range.

    4. Save Changes: After entering the required dates, try saving the changes again to see if the error persists.

    5. Consult Documentation: If you are unsure about which fields are required, refer to the SAP documentation or help files related to marketing plans in CRM.

    6. User Permissions: Ensure that you have the necessary permissions to create or modify marketing plans, as restrictions may also lead to errors.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing plans, such as CRMD_ORDER or CRMD_ORDERADM_H.
    • Training and Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with a colleague who has experience with SAP CRM marketing functionalities.

    By ensuring that all required date fields are filled out correctly, you should be able to resolve the CRM_MKTGS_CCA012 error and proceed with your marketing plan.

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