How To Fix CRM_MKTGS_CCA011 - Enter organizational data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 011

• Message text: Enter organizational data

What causes this issue?

You have not entered any organizational data.

System Response

If the partner/product range (PPR) check is active, the system requires
you to enter organizational data for your plan.

How to fix this error?

Enter the sales area.
Alternatively, if you do not want to enter the organizational data in
your planning, ask technical support to deactivate the PPR check in
Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA011 - Enter organizational data ?

  The SAP error message CRM_MKTGS_CCA011, which states "Enter organizational data," typically occurs in the SAP Customer Relationship Management (CRM) module when certain organizational data is missing or not properly configured in a transaction or process. This error is often encountered in marketing or sales-related activities where organizational units are required.
  Cause:
  
  Missing Organizational Data: The error usually indicates that the required organizational data (such as Sales Organization, Distribution Channel, Division, etc.) has not been entered or is incomplete.
  Configuration Issues: There may be issues with the configuration of organizational units in the SAP system.
  User Role/Authorization: The user may not have the necessary authorizations to access or enter the required organizational data.
  
  Solution:
  
  
  Enter Required Data: 
  
  Navigate to the relevant transaction or screen where the error occurred.
  Ensure that all required fields for organizational data are filled in correctly. This may include fields like Sales Organization, Distribution Channel, and Division.
  
  
  
  Check Configuration:
  
  Verify that the organizational units are correctly configured in the system. This can be done by checking the configuration settings in the SAP Customizing Implementation Guide (IMG).
  Ensure that the organizational structure is properly set up and that the relevant organizational units are active.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to enter or modify organizational data. If not, consult with your SAP security team to adjust the user roles accordingly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific transaction or process you are working on for any additional requirements regarding organizational data.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CRM_MKTPL, or others related to marketing and sales processes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By ensuring that all required organizational data is entered and properly configured, you should be able to resolve the CRM_MKTGS_CCA011 error.