How To Fix CRM_MKTGS_CCA013 - You cannot use this product; no valid PPR for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 013

• Message text: You cannot use this product; no valid PPR for product &1

What causes this issue?

The partner/product range (PPR) check is enabled but no valid PPR has
been found for this product.
Only products that are in active PPRs are valid. In addition, the
products are valid only if the following is true:
The <LS>Account </>matches the business partner in the PPR
The organizational data matches the sales area in the PPR (an empty PPR
sales area is also valid)
The dates correspond to the timestamp in the PPR

System Response

An error message is generated. You cannot use this product.

How to fix this error?

Do one of the following:
Add the product to an active PPR
Use a different product

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA013 - You cannot use this product; no valid PPR for product &1 ?

  The SAP error message CRM_MKTGS_CCA013 indicates that a product cannot be used because there is no valid Product Proposal Record (PPR) associated with it. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or manage marketing campaigns or activities involving products.
  Cause:
  
  Missing Product Proposal Record (PPR): The primary cause of this error is that the product in question does not have a valid PPR. A PPR is necessary for the system to understand how to handle the product in marketing scenarios.
  Incorrect Product Status: The product may be inactive or not available for the specific marketing activity.
  Data Inconsistencies: There may be inconsistencies in the master data related to the product or the marketing campaign.
  
  Solution:
  
  
  Check Product Proposal Records:
  
  Navigate to the relevant transaction in SAP (e.g., using transaction code CRMD_ORDER or similar).
  Check if a valid PPR exists for the product. If not, you may need to create one.
  Ensure that the PPR is active and valid for the intended period.
  
  
  
  Create or Update PPR:
  
  If a PPR does not exist, create a new one for the product. This can typically be done in the Product Proposal Management area of SAP.
  Ensure that all necessary fields are filled out correctly and that the PPR is assigned to the correct product.
  
  
  
  Check Product Status:
  
  Verify the status of the product in the system. Ensure that it is active and available for marketing activities.
  If the product is inactive, you may need to reactivate it or use a different product.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no discrepancies in the product master data.
  Use transaction codes like SE11 or SE16 to view the relevant tables and check for any inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on managing PPRs and product statuses.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and manage PPRs and product data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.