How To Fix CRM_MKT_RTOM_FEEDB_R004 - Transfer status &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB_R - Messages returned to the RTOM feedback service

• Message number: 004

• Message text: Transfer status &1 is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB_R004 - Transfer status &1 is not allowed ?

  The SAP error message CRM_MKT_RTOM_FEEDB_R004 Transfer status &1 is not allowed typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and data transfer processes. This error indicates that the system is trying to process a record with a transfer status that is not permitted for the operation being performed.
  Cause:
  
  Invalid Transfer Status: The transfer status of the record you are trying to process is not valid for the operation you are attempting. This could be due to the record being in a state that does not allow further processing (e.g., already processed, canceled, etc.).
  Configuration Issues: There may be configuration settings in the CRM system that define which statuses are allowed for certain operations. If the status of the record does not match these configurations, the error will occur.
  Data Integrity Issues: There may be issues with the data integrity of the records being processed, leading to unexpected statuses.
  
  Solution:
  
  Check Transfer Status: Review the transfer status of the record that is causing the error. Ensure that it is in a valid state for the operation you are trying to perform.
  Review Configuration: Check the configuration settings in the CRM system related to transfer statuses. Ensure that the statuses are correctly defined and that the operation you are trying to perform is allowed for the current status.
  Data Correction: If the status is incorrect due to data integrity issues, you may need to correct the data in the system. This could involve updating the status of the record or correcting any underlying data issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the operation you were attempting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you investigate the issue further (e.g., CRM_ORDER, CRM_MKTPL).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user performing the operation has the necessary authorizations to process records with the specified transfer status.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.