How To Fix CRM_MKT_RTOM_FEEDB_R003 - No object identifier is provided for the RTOM object type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB_R - Messages returned to the RTOM feedback service

• Message number: 003

• Message text: No object identifier is provided for the RTOM object type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB_R003 - No object identifier is provided for the RTOM object type &1 ?

  The SAP error message CRM_MKT_RTOM_FEEDB_R003 indicates that there is an issue with the RTOM (Real-Time Object Management) process in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that no object identifier is provided for the RTOM object type specified by &1. This typically means that the system is expecting an object identifier (like a business partner, campaign, or other CRM object) but is not receiving one.
  Causes:
  
  Missing Object Identifier: The most common cause is that the process or function being executed requires an object identifier, but it is not being passed correctly.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the correct object identifier from being generated or retrieved.
  Data Integrity Issues: The data being processed may be incomplete or corrupted, leading to the absence of the required object identifier.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling object identifiers correctly.
  
  Solutions:
  
  Check Input Parameters: Ensure that the function or process that triggers this error is being called with the correct parameters, including the necessary object identifier.
  Review Configuration: Check the configuration settings related to RTOM and ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being processed to ensure that all required fields, including object identifiers, are populated correctly.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the object identifier is being lost or not set.
  Consult Documentation: Review SAP documentation or notes related to RTOM and this specific error message for any additional guidance or known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to RTOM and CRM marketing functions, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.