How To Fix CRM_MKT_RTOM_FEEDB_R001 - Publish GUID is initial in the entry &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB_R - Messages returned to the RTOM feedback service

• Message number: 001

• Message text: Publish GUID is initial in the entry &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB_R001 - Publish GUID is initial in the entry &1 ?

  The SAP error message CRM_MKT_RTOM_FEEDB_R001 Publish GUID is initial in the entry &1 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the GUID (Globally Unique Identifier) associated with a marketing document or entry. This error indicates that the system is trying to publish an entry that does not have a valid GUID, which is necessary for identifying the object in the system.
  Cause:
  
  Missing GUID: The entry referenced by &1 does not have a GUID assigned to it. This can happen if the entry was not properly created or if there was an error during the creation process.
  Data Inconsistency: There may be inconsistencies in the database where the GUID should have been generated but was not due to a system error or a failed transaction.
  Incorrect Configuration: There might be configuration issues in the CRM system that prevent the proper generation of GUIDs for certain entries.
  
  Solution:
  
  Check Entry Creation: Verify that the entry referenced by &1 was created correctly. Ensure that all required fields were filled out and that the entry was saved properly.
  Regenerate GUID: If the entry is valid but the GUID is missing, you may need to regenerate the GUID. This can often be done by re-saving the entry or using specific SAP transactions or programs designed to fix such issues.
  Review Logs: Check the application logs (transaction SLG1) for any errors or warnings that occurred during the creation of the entry. This may provide insights into why the GUID was not generated.
  Data Consistency Check: Run consistency checks on the database to identify and correct any inconsistencies that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional tools or insights to help you troubleshoot the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be related to the entry you are working with.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be known issues or fixes available.
  System Configuration: Review the configuration settings in your CRM system to ensure that they are set up correctly for generating GUIDs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.